Privacy Policy

Effective Date : 19-10-2025

At Kobaa Fragrances, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kobaafragrances.com or make a purchase from us. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information – such as your name, email address, phone number, billing and shipping address, collected when you place an order, sign up for our newsletter, or contact us.
Payment Information – including credit/debit card details, UPI or net banking information (processed securely through third-party payment gateways).
Non-Personal Information – such as browser type, IP address, device information, pages visited, and other analytical data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Send order confirmations, shipping updates, and customer support communications.
Personalize your shopping experience and improve our website.
Send you promotional offers, newsletters, or marketing communications (only if you’ve opted in).
Prevent fraudulent transactions and ensure website security.
Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties in the following cases:

Service Providers – such as payment gateways, shipping partners, and marketing platforms, strictly for order fulfillment or service improvement.
Legal Requirements – if required by law, regulation, or legal process to disclose your information.
Business Transfers – in the event of a merger, acquisition, or sale of assets.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tools to:

Remember your preferences and login details.
Track website performance and user behavior through analytics.
Deliver relevant advertisements and offers.

You can manage or disable cookies in your browser settings. However, disabling cookies may affect certain functionalities of the website.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed through secure gateways.

6. Your Rights

Depending on applicable law, you may have the right to:

Access and review your personal data.
Request correction or deletion of your data.
Opt out of receiving marketing communications.
Withdraw consent for data processing.

To exercise these rights, you can email us at support@kobaafragrances.com.

7. Retention of Information

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please read their privacy policies before providing personal information.

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Effective Date” updated accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kobaa Fragrances
Email: support@kobaafragrances.com
Website: www.kobaafragrances.com